Donna Sze Man Chan

On April 27, 2021, the Inquiries, Complaints and Reports Committee (“the Committee”) thoroughly reviewed the evidence in a complaint regarding the practice of Donna Chan. After carefully deliberating the issues and considering the evidence, the Committee identified concerns with Donna Chan’s practice in relation to patient care, obtaining consent, and infection prevention and control.

The Committee determined that its concerns were significant enough to require that Donna Chan review College educational resources and work with a practice enhancement coach as part of a Specified Continuing Education or Remediation Program (SCERP).

On June 22, 2021, the complainant requested a review of the Committee’s decision by the Health Professions Appeal and Review Board (the “Board”). The Board released its decision to uphold the committee's decision on May 11, 2022. The decision of the Health Professions Appeal and Review Board (HPARB) is available on CanLII (www.canlii.org).

Since 2017, as required by law, the College has been posting information about SCERPs on the public register. A SCERP is ordered by the ICRC when they have identified concerns regarding a physiotherapist’s practice or conduct. A SCERP is an educational program and is not a finding of wrongdoing, professional misconduct or incompetence, nor is it disciplinary in nature. 

File: 2020-0116
Status: Completed as of June 7, 2024